FAQs

Merchpoint is a startup that sells clothes, posters, mugs and many other stuff with AI art. We use artificial intelligence to create unique designs that can be printed on t-shirts, hoodies, and other apparel. On our Website you too can create any design you like, using our AI-tool.

Our AI algorithms analyze millions of images and patterns to create unique designs that are both beautiful and complex. We use machine learning to train our algorithms to recognize patterns and textures, which allows us to create designs that are truly one-of-a-kind.

We sell a variety of clothing items, including t-shirts, hoodies, sweatshirts and many other. We can offer you different kinds of other merch like bags, hats, posters and accessories. Our designs are printed using high-quality materials and inks, so they are durable and long-lasting.

Yes, you can! We have a custom AI-design tool that allows you to write whatever you want and AI will create a unique print for you. 

Our printing process typically takes 3-5 days, and shipping can take anywhere from 2-7 days depending on your location.

Yes, we are committed to using sustainable materials and practices in our production process. We use eco-friendly inks and dyes, and our packaging is made from recycled materials.

We want you to be completely satisfied with your purchase, so we offer a 30-day return policy. If you are not happy with your order, you can return it for a full refund or exchange it for a different item.

You can contact us by email at support@merchpnt.com or through our website's contact form. We are always happy to assist you with any questions or concerns you may have!

Once your order is placed, it typically takes 2-3 business days for us to process and print the design on the clothing item. After that, we ship the item using our standard shipping method.

Shipping times vary depending on your location. We offer standard shipping, which typically takes 2-7 business days within the United States and up to 14 business days for international orders.

Yes, you can! Once your order is shipped, we will send you a tracking number via email. You can use this tracking number to monitor the status of your order and see its expected delivery date.

Shipping costs depend on your location and the size of your order. We offer free standard shipping within the United States for orders over $50. For orders under $50, shipping fees are calculated at checkout.

We offer expedited shipping options for an additional fee. These options are available at checkout, and you can choose the shipping speed that works best for you.

We take care to package and ship all orders with care, but accidents can happen. If your package is lost or damaged during shipping, please contact us immediately at support@merchpoint.com, and we will work with you to resolve the issue.

Yes, we do! However, shipping times and fees may vary depending on your location. Please be aware that international orders may be subject to customs fees and import taxes, which are the responsibility of the customer.